#Horizon hobby cars how to
#Horizon hobby cars full

Cuz it's going to be expensive to ship back to them, I know that because I'm paying for it to them for them to ship it to me. I'm not sure why they would do this other than they are hoping that once I get it I'll just decide not to return it cuz I don't want to pay the return shipping.

#Horizon hobby cars how to

The absurdity of the situation is incomprehensible, why are companies run by these systems that they can't control I mean who's in charge of human or the system? Anyway, the customer service person I talked with was less than helpful and they could do nothing except send me instructions on how to return it which I can read on their website anyway so that's kind of a pointless email. Somehow it'd been in this system that they can't control and despite them still having the product at their warehouse, the person told me that they have to still ship it to me which I had to pay for, then I'm going to have to pay to ship it back to them in order to return it. So I'm sure there was nobody working or anything, and they could not cancel my order they claimed. the next morning so 10 hours and 10 hours were all overnight between Sunday and Monday. I found out very quickly that I wanted to order a different one so I was going to cancel it and get store credit. So I ordered it EDF jet from these people last night at about 11:00 p.m.

#Horizon hobby cars full

I had a broken heli and airplane from Banggood and they issued a full refund and shipping for both. Its a joke, any reasonable company issues a full refund if they ship a damaged product. Then they suddenly said the receiver is working?!? I bet they never tested it. Meanwhile the price of that plane got 40 percent higher on their website. They told me that the receiver cannot be tested because its too damaged.Īnd offered 50 percent off a new turbo timber. Third flight it lost connection in 20 meter height and uncontrollable went nose down into the ground.ĭid researched that this plane has transmitter issues and sent it for 35 Euros self paid to Horizon. Purchased a new umx turbo timber at Horizon Hobby Europe.įirst flight it lost connection to the receiver and crashed. Terrible technicians and customer service. One of the worst companies and products i dealt with.